Privacy Policy
Last updated: September 2026
East JR Ltd (“East JR”, “we”, “us” or “our”) respects your privacy and is committed to protecting your personal information.
This privacy policy explains what information we collect, how and why we use it, who we may share it with, how long we keep it and the rights you have in relation to your personal information.
Who we are
East JR Ltd is a design, joinery and interior fit-out studio based in London.
East JR Ltd
341 Cambridge Heath Road
London
E2 9LH
Company number: 13428113
For any questions about this privacy policy or how we use your personal information, contact us at projects@eastjr.co.uk.
Information we collect
The personal information we collect depends on how you interact with us.
Project enquiries and clients
When you make an enquiry or work with us, we may collect information including:
your name
email address
telephone number
company or organisation
your role
project address or postcode
information about the type and scope of your project
budget and proposed timeline
plans, drawings, photographs, briefs or other files and links you choose to provide
correspondence and other information relating to your enquiry or project
We may collect this information through our website enquiry form, by email, telephone, social media or through direct conversations with you.
We use this information to understand and respond to enquiries, assess potential projects, prepare proposals and quotations, communicate with clients and deliver our services.
Our lawful basis for doing so is taking steps at your request before entering into a contract, performing a contract with you, and, where appropriate, our legitimate interests in managing enquiries, client relationships and our business.
Newsletter and marketing
If you choose to subscribe to our newsletter, we collect your contact details and a record of your subscription.
We use this information to send you news from East JR, including projects, stories from our studio and workshop, events and other updates.
Where required, we rely on your consent to send these communications. You can unsubscribe at any time using the unsubscribe link included in our emails or by contacting us.
We may also contact existing clients and relevant business contacts directly about East JR, including occasional invitations to events or information we believe may be relevant to their professional interests. Where we process personal information for business-to-business marketing, we may rely on our legitimate interests where permitted by law.
You can ask us not to use your information for direct marketing at any time.
Business contacts and suppliers
We collect and use contact and professional information relating to suppliers, subcontractors, consultants, designers, architects and other people and organisations we work with.
We use this information to manage working relationships, communicate about projects, obtain or provide services, process transactions and operate our business.
We rely on our contractual obligations and our legitimate interests in managing our business and professional relationships.
Business development
We may collect professional contact information about people we believe may have a legitimate business interest in East JR's services.
This information may come directly from you, your organisation, professional introductions or publicly available professional sources such as company websites and professional social media profiles.
Where permitted by law, we may use this information to make relevant and proportionate business-to-business contact. We rely on our legitimate interests in developing our business and building professional relationships, subject to your rights and applicable direct marketing rules.
You can object to receiving direct marketing from us at any time. If you do so, we may retain limited information on a suppression list so that we can make sure we do not contact you again for marketing purposes.
Events
If you attend or are invited to an East JR event, we may collect information such as your name, contact details, company, attendance status and information you provide in connection with the event.
We use this information to manage invitations, guest lists and event communications and, where appropriate, to maintain our professional relationship with you.
We rely on our legitimate interests in organising events and maintaining relationships with clients, collaborators and professional contacts.
Recruitment
If you apply for a role with East JR, we may collect information including your name, contact details, CV, employment history, portfolio and other information you provide as part of your application.
We use this information to assess your application, communicate with you and manage our recruitment process.
Our lawful bases include taking steps at your request before entering into a contract and our legitimate interests in recruiting and managing our team.
Website and analytics
When you visit our website, we may collect technical information about how you use it, including information about your device, browser, pages visited and interactions with the website.
We use cookies and similar technologies to help the website function, understand how visitors use it and measure the effectiveness of our marketing.
We currently use services including Google Analytics and Meta technologies for analytics and advertising purposes.
Non-essential cookies are restricted until you provide consent through our cookie banner. You can accept or decline non-essential cookies and can change your preferences through the cookie controls available on our website.
Cookies
Cookies are small files stored on your device when you visit a website.
Some cookies are necessary for our website to operate and do not require your consent. Other cookies, including analytics and advertising cookies, are non-essential and are only used where you have provided the required consent.
We may use:
Essential cookies to enable the website to function correctly.
Analytics cookies to understand how people use our website and improve its performance.
Advertising cookies to help us understand the effectiveness of our advertising and, where applicable, deliver or measure relevant advertising.
You can manage your choices using the cookie banner or controls on our website. You can also control cookies through your browser settings.
Services we use
We use third-party services to help us operate our website, communicate with people, manage projects and run our business. These currently include services provided by:
Squarespace
Typeform
Klaviyo
Google, including Google Workspace and Google Analytics
Meta, including Instagram and Meta advertising services
LinkedIn
These providers may process personal information on our behalf or, in some circumstances, as independent controllers under their own privacy policies.
We only share personal information where it is necessary for the relevant service or business purpose.
Who we share information with
We do not sell your personal information.
Where necessary, we may share personal information with:
service providers that support our website, communications and business systems
contractors, subcontractors, consultants and suppliers involved in delivering a project
accountants, insurers, lawyers and other professional advisers
government bodies, regulators or law enforcement authorities where we are legally required to do so
other parties where necessary to establish, exercise or defend legal rights
We only share information where there is an appropriate reason for doing so.
International transfers
Some of the technology and service providers we use operate internationally, which means personal information may sometimes be processed or stored outside the UK.
Where personal information is transferred outside the UK, we take steps to ensure that appropriate safeguards are in place as required by UK data protection law. These may include transfers to countries recognised by the UK as providing an adequate level of protection or the use of approved contractual safeguards.
You can contact us if you would like further information about the safeguards that apply to your personal information.
How long we keep your information
We only keep personal information for as long as it is reasonably necessary for the purpose for which it was collected, including where we need to meet legal, accounting or contractual requirements.
As a general guide:
unsuccessful project enquiries are normally retained for up to 2 years after our last contact
client and project records are normally retained for up to 7 years after completion
newsletter subscription information is retained while you remain subscribed, subject to periodic review
event guest information is normally retained for up to 2 years after the event, unless we have another ongoing relationship with you
unsuccessful job application information is normally retained for up to 6 months after the recruitment process ends
supplier and subcontractor records are normally retained for up to 7 years after our relationship or last relevant transaction ends
business development information is reviewed after 2 years of inactivity
We may keep information for longer where this is necessary to comply with a legal obligation, resolve a dispute or establish, exercise or defend legal claims.
Where someone asks us not to contact them for marketing purposes, we may retain the minimum information necessary to record and respect that request.
Your rights
Under UK data protection law, you may have rights in relation to your personal information, including the right to:
ask for access to the personal information we hold about you
ask us to correct inaccurate or incomplete information
ask us to delete your personal information in certain circumstances
ask us to restrict how we use your information in certain circumstances
object to certain uses of your personal information
receive certain personal information in a portable format
withdraw your consent where we rely on consent to process your information
These rights are not absolute and may depend on the circumstances and our lawful basis for processing your information.
You have the right to object at any time to the use of your personal information for direct marketing.
To exercise your rights, contact us at projects@eastjr.co.uk.
Complaints
If you have concerns about how we use your personal information, please contact us first at projects@eastjr.co.uk so that we can try to resolve them.
You also have the right to make a complaint to the Information Commissioner's Office (ICO), the UK's data protection regulator.
Further information about your rights and how to make a complaint is available from the ICO.
Changes to this policy
We may update this privacy policy from time to time to reflect changes to our services, the technology we use or our legal obligations.
The latest version will always be published on our website, with the date it was last updated shown at the top of this page.
Residential Projects
Commercial Projects
